MarketBrand

📋 Introduction

Welcome to MarketBrand ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

📁 Information We Collect

Personal Information

• Name and email address
• Company name and business information
• Phone number (for account registration and OTP verification)
• Profile information and preferences
• Payment and billing information (processed securely through Razorpay)
• Business profile details (address, website, social media links)

Usage Information

• App usage patterns and features accessed
• Device information (model, operating system, unique identifiers)
• Crash reports and performance data
• IP address and network information
• Analytics data through Firebase Analytics
• Google Advertising ID for analytics purposes only

Content Information

• Business profiles and marketing content you create
• Images, videos, and other media you upload
• Posters, greetings, and custom marketing materials
• Templates and designs you create or modify

⚙️ How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process payments and manage subscriptions
• Send you important updates and notifications via push notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud
• Personalize your experience with relevant templates and content
• Process and store your created marketing materials
• Enable sharing and downloading of your created content

🔗 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Payment Processing: With Razorpay for secure payment and subscription processing
• Cloud Services: With Firebase for authentication, cloud storage, and push notifications
• Authentication: With Google Sign-In for secure login (if you choose this option)
• Analytics: With Firebase Analytics for understanding app usage (anonymized data)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, sale, or acquisition
• With Your Consent: When you explicitly authorize us to share information

🔒 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit (HTTPS/TLS) and at rest
• Secure authentication systems with Firebase Authentication
• Regular security audits and updates
• Access controls and monitoring
• Secure payment processing through PCI-DSS compliant Razorpay
• Protected API endpoints with authentication tokens

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

💾 Data Storage and Retention

Your data is stored on secure cloud servers using Firebase and other trusted service providers. We retain your personal information for as long as your account is active or as needed to provide you with our services.

You may request deletion of your account and associated data at any time through the app settings or by contacting us directly. Upon account deletion, we will remove your personal information within 30 days, except where retention is required by law.

• Account Data: Retained while your account is active
• Transaction Records: Retained for 7 years as per legal requirements
• Created Content: Deleted when you delete your account
• Analytics Data: Anonymized and retained for statistical purposes

👤 Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information through the app
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable
• Restrict Processing: Request restriction of certain data processing activities

To exercise any of these rights, please contact us at support@marketbrand.ai. We will respond to your request within 30 days.

🔐 App Permissions

Our app requests the following permissions:

• Camera: To capture photos for business profiles and marketing content
• Storage/Media: To save and access images and videos for your marketing materials
• Internet: To sync data, process payments, and access cloud features
• Notifications: To send you important updates about your account and content
• Network State: To check connectivity and optimize data usage

You can manage these permissions through your device settings. Note that disabling certain permissions may limit app functionality.

🔌 Third-Party Services

Our Service integrates with the following third-party services:

• Firebase (Google): Authentication, Analytics, Cloud Messaging, and Storage
• Google Sign-In: Optional authentication method
• Razorpay: Payment processing for subscriptions
• FFmpeg: Video and audio processing (processed locally on device)

These services have their own privacy policies governing their collection and use of your information. We encourage you to review their privacy policies:

• Google/Firebase: https://policies.google.com/privacy
• Razorpay: https://razorpay.com/privacy/

🍪 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. These technologies include:

• Firebase Analytics: To understand how users interact with our app
• Session Tokens: To keep you logged in securely
• Local Storage: To save your preferences and app settings

You can control tracking through your device settings. However, disabling tracking may affect app functionality and personalization.

👶 Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our servers.

🌍 International Data Transfers

Your information may be transferred to and maintained on servers located outside your country, state, province, or other governmental jurisdiction where data protection laws may differ.

By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

🎨 User-Generated Content

Content you create using our app (posters, videos, greetings) is stored on our servers and associated with your account. You retain ownership of your content. We may:

• Store your content on secure cloud servers
• Process your content to provide services (video editing, image processing)
• Display your content back to you across devices

We do not: Share your content with other users, use it for advertising, or claim ownership of your creations. Your content remains private and is only accessible by you.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification through the app or email (for significant changes)

Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

✅ Your Consent

By using our Service, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our Service immediately.

🗑️ Account and Data Deletion

You have the right to delete your account and all associated data at any time. To delete your account:

• Open the MarketBrand app
• Go to Profile → Settings
• Tap "Delete Account"
• Confirm deletion

Alternatively, you can email us at support@marketbrand.ai with the subject "Account Deletion Request" and we will process your request within 30 days.

Upon account deletion, the following will occur:

• Your personal information will be permanently deleted
• Your business profiles and created content will be removed
• Your access to the app will be revoked
• Transaction records may be retained for legal and accounting purposes (7 years)

⚖️ Legal Compliance

Our Privacy Policy complies with applicable data protection laws including:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Google Play Store policies and requirements